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100% Money back guarantee
Free returns & exchange within 30 days
We have 24/7/365 ticket and email support.
All of our neon signs are fully customizable — you can choose your favorite colors, size, and backing style to match your design. Just contact us with your idea, and we’ll make it happen!
Our LED Neon signs are built to last and shine bright:
50,000+ hours lifespan
Super bright yet low power consumption
Flexible and easy to shape for custom lettering
Wide range of color options
Safe 12V low voltage for worry-free use
We offer multiple backing types (clear acrylic, cut-to-shape, rectangle, etc.) and two mounting options:
With screws for wall mounting.
With steel chains for hanging.
LED Neon Flex Signs add the perfect touch of light and personality to your space — ideal for bedrooms, living rooms, home offices, man caves, weddings, and parties. They recreate the look of traditional glass neon while being impact-resistant and durable.
Suitable for indoor and outdoor use
Complies with CE, UL, and RoHS international safety standards
Includes power cord and hanging chain
Backed by a 1-year warranty
100% breakage-free guarantee
Withstands wet conditions and extreme temperatures
By placing an order, you confirm that you have read, understood, and accepted the following policy.
The shipping cost and time now are depending on your selected items, shipping method, and location.
Estimated delivery time is as follows:
Expected shipping timeframe for Normal shipping:
|
Type of goods |
Processing time |
Shipping time |
Total expected time |
|
Personalized Products |
4 - 5 days |
7 - 14 days |
11 - 15 days |
Shipping fees are calculated based on the weight of the parcel.
Customers can view the exact shipping fee before completing their order at checkout.
To demonstrate our commitment, LED TOT will refund the shipping cost (or provide a partial refund if shipping was free) on any item that takes longer than the stated time frames to arrive.
If your order does not arrive within 60 business days, you will receive a FULL refund for that item. This is our promise to you.
It is the buyer’s responsibility to provide the correct shipping address at the time of purchase.
Due to strict shipping schedules, LED TOT cannot guarantee address changes once the order has been placed. Please double-check your details before submitting your order.
If an incorrect address was entered and the order has already been processed or shipped, we cannot change it. In such cases, we must wait to see if the package is returned to us. If returned, we can provide an exchange or a refund.
Tracking Delays: For items shipped from overseas suppliers, tracking information may be delayed. Once a package enters USPS facilities abroad, it can take 2–7 days (and in some cases 8–12 days) before updates appear when the package reaches USPS facilities in the U.S.
Unforeseen Delays: Shipping times may vary due to factors beyond our control, such as:
Strikes
Weather conditions
Peak periods (e.g., Holiday Season)
Oversized or bulky items
Carrier errors
If these situations affect your order, LED TOT will keep you updated with the most accurate information available.
International Shipments:
Customs Duties & Taxes: LED TOT cannot guarantee whether customs duties, taxes, or fees will apply. These charges are the customer’s responsibility and vary by country. Please contact your local customs office for details.
Shipping Timeframes: In rare cases, international shipping may take 4–8 weeks or longer, depending on the destination.
Customs Clearance: LED TOT is not responsible for delays caused by customs processes.
Additional Fees: Some countries may require extra shipping fees due to geography or logistics.
Customer Liability: LED TOT is not responsible for any customs duties, import taxes, or additional fees charged by the destination country. Customers are fully responsible for such obligations.
Abandoned Packages: If an order arrives in your country but:
The customer refuses to accept the package,
The courier makes multiple unsuccessful delivery attempts, or
The tracking status confirms delivery to the provided address,
then LED TOT reserves the right to treat the package as abandoned, and no refund will be issued.
Please note that Under dark light conditions, the Led Metal Sign will look almost identical with our mock up on the website.
